Mariontek Service need
Water heater leak
Missed calls are jobs walking to your competitor
First to answer wins the job. Mariontek answers every time.
Mariontek answers your missed calls live in your business's name — qualifies the lead, scores urgency, estimates job value — and hands you a closing-ready brief with the whole conversation attached, so the call you couldn't take is a job you can still win. Inbound only: it speaks to the people who called you, never to a cold list.
Personalized to your trade We handle the setup TCPA-compliant by default
What unanswered calls actually cost you
The math that makes the decision easy.
27%
of calls to home-services businesses go unanswered — each one a customer who calls the next result. (Invoca, 2024)
$1,200
the average value of a single missed home-services call — higher for big-ticket jobs like an HVAC replacement. (Invoca, 2024)
100×
more likely to reach a lead when you respond in 5 minutes instead of 30. First to answer wins. (MIT / InsideSales)
60×
more likely to qualify a lead when you follow up within an hour vs a day later. (Harvard Business Review)
Do more. Pay less.
Built to outperform every alternative that matters.
Answer rate, lead capture, qualification, operational risk — here's the comparison your prospects don't see.
vs. answering services
24/7 coverage for a fraction of a part-time hire.
Human answering services start at $250–$700 a month for limited hours and charge premiums for overnights and weekends. Mariontek never sleeps, never calls in sick, never quits, and runs every shift at the same quality.
vs. other AI receptionists
Built for the trades. Engineered for the way leads actually land.
Other AI tools answer the phone and take a message. Mariontek runs a real trades intake — service type, scope, urgency score, estimated job value, location — and ships TCPA-compliant by default. The difference between a transcript and a lead you can close.
vs. voicemail
Every ring becomes a qualified lead.
Most callers who hit voicemail never leave one — they call the next result. Mariontek turns the calls that would have become silent hang-ups into named, scored leads with the full context of the conversation already captured.
vs. calling them back cold
You dial knowing the job.
When you finally return a voicemail, you know a name and a number. With Mariontek you already have the service need, the urgency, the location, and what the job is likely worth — so the call you make is a quote conversation, not a discovery one.
The math
A handful of saved leads is a year of upside.
The average service job runs $800 to $2,400. Most operators lose three to five a month to unanswered calls — tens of thousands a year leaving on the table. Mariontek costs a small fraction of that. Recover a few of those jobs and you've covered the year.
Avg. service-business job$800–$2,400
Jobs lost monthly to missed calls3 to 5
Annual revenue at risk$30K–$140K
How it works
Five mechanisms. Nothing slips through.
Your phone rings as normal. You answer when you can. Mariontek handles every call you don't — live answer in your name, a full trades intake, urgency and job value scored, and a closing-ready brief waiting for you.
01
AI answers live, in your business's name
When you can't pick up, Mariontek answers within seconds — natural, conversational, never robotic. It opens with the required automated-call disclosure, then has a real exchange to learn the caller's name, what they need, how urgent it is, and the best number to reach them. No menus, no “press 1,” no hold music. The caller feels heard. You don't lose them.
02
A real trades intake, not a message
Mariontek asks what a good office manager would ask: what the problem is, whether it's an emergency, the property type, the address, and the best number and time to reach them. It handles the caller who doesn't know what to call the part, and it never forgets a question on a busy afternoon.
03
Urgency and job value, scored on the call
Service type and scope feed an urgency score and an estimated value range, so a no-heat call in February reads differently from a quote request. You know which lead to answer first without reading a transcript.
04
A closing-ready lead brief, waiting when you're free
Every completed call lands on your dashboard as a structured brief: caller name and number, service need, urgency score, estimated job value, location, and the full transcript. You know exactly who to call and what the job is worth before you dial. High-urgency leads can ping you instantly; the rest bundle into a daily digest.
05
Answers in English and Spanish
Spanish-speaking callers get answered, qualified and captured in their own language, and the brief lands in your inbox in English. A caller who would have hung up on a voicemail greeting becomes a lead you can quote.
🛡️
Your leads are yours. Transcripts only — audio is deleted after transcription. Mariontek never sells or shares caller data. Everything captured belongs entirely to your business.
Onboarding
A minute of your time. A day of ours.
This isn't an off-the-shelf bot. After you sign, our team provisions your line and personalizes and trains your AI on your business, your trade, and how you talk to your customers — dialed in on the back end over about 24 hours. Your part takes a minute; the tuning that follows is what the setup covers.
Your onboarding Live
✓
Number provisioned
✓
AI personalized & trained to your business
✓
Forwarding code sent to you
✓
Test call completed
✓
Calls forwarding to Mariontek
Status
Operational
Your part· ~30 seconds
Tell us about your business
A short guided form captures your business name, services, hours, and how you want the AI to sound. While you fill it out, our team is already provisioning your dedicated number and tuning your AI receptionist behind the scenes.
Your part· ~20 seconds
Dial the forwarding code we send you
Our team sends you the exact carrier-specific code for your phone line. You dial it from your business line, followed by your Mariontek number. That single step routes every missed call to your AI receptionist.
Our part· ~24 hours
We personalize, train, and take you live
This is where the setup fee goes to work. Our team trains your AI on your business and your trade, tunes how it talks, qualifies, and scores urgency, wires your TCPA compliance and capped billing, then places a test call and takes you live — usually within about a day. It's built for you, not pulled off a shelf.
⭐
White-glove launch. Our team handles every detail.
Number provisioning. AI tuning to your business and trade. Carrier-specific forwarding. TCPA compliance dialed in. Capped-billing configured to your risk tolerance. Test calls and first-week monitoring. No tickets, no waiting queue — you confirm, we launch you.
The lead brief
You don't get a missed call. You get a closing-ready brief.
Every conversation becomes a structured handoff — name, need, urgency, estimated job value, and the exact words the caller used, ready before you dial back. The same scored card you'll see in your dashboard.
Delivered 2:14 p.m. — captured before voicemail
Sarah M.
(206) 555-0142 · Ballard, Seattle
Priority: HighUrgency 9 / 10
Plumbing⚠ Emergency — water leak✓ Callback-ready
Estimated value
$1,400–$2,200
Timeline
Same day if possible
Best callback
Anytime, mobile
Transcript · in her words
“There's water pooling under the unit in the garage… I don't want to wait until tomorrow if I don't have to. Whatever it takes — can someone come look at it today?”
Caller informed: “Sarah, you'll hear from us shortly.”Pushed to CRM
1
Urgency, scored automatically
Mariontek reads the conversation and ranks urgency 1 to 10. High-urgency leads can ping you the moment they land; routine inquiries bundle into a daily digest. You decide where the line is.
2
Estimated job value, before you call
Service type, scope, and location feed a value range so you know what the conversation is worth before you pick up the phone. No guessing whether a callback is worth interrupting the job you're on.
3
Full transcript, searchable later
Every word the caller said, saved to your dashboard. Pull up the lead a week later and remember exactly what they wanted. Hand it to a tech without rehashing the call.
4
Hangs up early? We call them back
If a caller drops off mid-conversation, Mariontek rings them back about a minute later and picks the conversation up. It only calls inside the hours you set, never during quiet hours, and there are per-caller limits so nobody gets called repeatedly.
Proof, not promises
See the dollars, not just the calls.
Captured-revenue dashboard
Every plan includes a live dashboard tracking the calls Mariontek answered, the leads it captured, and the estimated value of the jobs you booked from them — one number, updated monthly, that shows what your missed calls were worth.
Answers in English and Spanish
Your AI receptionist speaks both. Spanish-speaking callers get answered, qualified, and captured in their language — and the lead lands in your inbox in English, ready to call back.
The difference
Same missed call. Two completely different businesses.
This plays out dozens of times a week for every service business that doesn't have Mariontek.
Without Mariontek
Your phone rings at 2:14pm on a Tuesday. You're on a roof. Can't answer. It rings out.
That caller searched “roofer near me.” You were the second result — they tried the first, no answer. You were their second chance. They needed someone out by Friday.
They don't leave a voicemail. Nobody does anymore. They scroll down and call the third result.
You see the missed call at 4pm. You call back. “Yeah, I already found someone, thanks.”
You have no idea who they were, what they needed, or what the job was worth. Just a missed call on your screen.
$800–$2,400 gone.
This happened three times this week. You don't know that yet.
With Mariontek
✓
Your phone rings at 2:14pm. You're on a roof. Mariontek picks up within seconds — naturally, professionally, in your business's name.
✓
The AI has a real conversation. Learns their name, what they need, how urgent it is, where they're located, and the likely job value. No hold music. No “press 1.”
✓
The caller feels heard. They're not anxious. They're expecting your call because the AI told them you'd be in touch shortly.
✓
You come down off the roof at 4pm. A full brief is waiting — name, job type, urgency, location, estimated value. You know exactly who to call and what to say.
✓
You call back like a pro. They remember you. You close the job. $1,400 that would have vanished — recovered.
Built for the trades
Tuned for the way service businesses actually run.
Mariontek isn't a generic answering service. Every industry gets prompts, qualifying questions, and urgency logic shaped to its work — so the AI sounds like it belongs on your team, not a call center.
HVAC
Emergency vs. maintenance triage
Plumbing
Leak severity and water-off urgency
Roofing
Storm callouts and inspection booking
Electrical
Power-loss prioritization
Landscaping
Seasonal capacity and quote requests
Pest Control
Infestation type, urgency, and location
General Contracting
Scope qualification and project value
Cleaning
Recurring vs. one-time and square footage
Other service business? We tune Mariontek for your trade during onboarding. Tell us how you qualify a lead and we build it in.
Protection by default
The risks of AI calling, engineered out.
AI calling carries real legal and financial risk when it's done loosely — one TCPA violation can cost $500 to $1,500 per call. Mariontek builds the protections into the product so you can run on it without becoming a compliance officer.
✓
TCPA-compliant by default
Every automated call opens with the required disclosure identifying the AI and that the call is recorded and transcribed. It's designed to support all-party recording-consent requirements, including strict-consent states like Washington. No language for you to memorize.
✓
Do-Not-Call honored automatically
Callers who press 2 or say stop are added to the DNC list instantly and are never contacted again. The list is persistent and survives account changes. Stay clean, stay legal, without thinking about it.
✓
Capped billing. You stay in control.
Your plan comes with included minutes, a per-call timeout, a daily burst limit, and a warning email at 80% usage. Go over your monthly minutes and you decide: keep running on overage, or hit the kill switch from your dashboard.
✓
Your leads are yours
No cross-customer learning. No selling caller data. Every lead, every transcript, every contact belongs entirely to your business. Audio is deleted after transcription. The data is yours alone.
✓
Inbound only. Never cold.
Mariontek speaks to one kind of person — someone who called you. There is no cold dialing, no purchased lists, no numbers to upload. The line between an answered call and a robocall.
“
I built Mariontek because small businesses deserve the same edge that enterprise companies have had for years. You shouldn't lose a $1,500 job because you were finishing the last one.
MT
Founder, Mariontek
Seattle, WA
Pricing
Built around your business.
No published tiers, no one-size-fits-all. We scope pricing around your call volume, business type, and how you want to grow. Let's talk.
Request PricingGet in touch
Ready to stop losing jobs to voicemail?
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